Returns & Exchanges
At The Stockroom, we stand by the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to make your shopping experience risk-free by providing a straightforward and transparent exchange and refund process.
Initiate Your Request
Log into your account and select the order you wish to return, or use our guest portal with your order number and email address to start the process.
Prepare the Package
Place the items securely in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing